MiKii Privacy policy

Effective Date: March 11,2025

1. Information We Collect

MiKii collects a variety of information to provide personalized services, optimize performance, and ensure the smooth operation of our platform. Below is a detailed breakdown of the types of data we gather:

1.1 Account Information

This data is essential for creating and managing your profile and includes:

￮ User ID: A unique identifier assigned to your account.

￮ Username: The name you choose to display within the app.

￮ Avatar: Your chosen profile picture or representation in the community.

1.2 Usage Information

This category includes:

￮ Operation Logs: Records of your interactions, such as actions, clicks, or usage patterns within the app.

￮ Activity Data: Pages visited, time spent on features, and the sequence of interactions.

1.3 Device Information

We collect the following data to enhance user experience and troubleshoot issues:

￮ Device Details: Brand, model, operating system, and version.

￮ Network and Connection Information: Data about network type, platform, IP address, and mobile carrier.

￮ Unique Identifiers: Device IDs, hardware identifiers, and advertising IDs to support marketing and analytics efforts.

2. How We Use Your Information

We utilize your personal information to deliver a seamless experience and maintain the quality of our services. Our primary objectives include:

2.1 Service Delivery and Optimization

￮ Providing core services such as content sharing and account management.

￮ Continuously improving the app’s performance through data analysis.

2.2 User Management

￮ Managing user accounts, ensuring secure access, and providing support for queries and troubleshooting.

￮ Offering personalized content and recommendations based on your interactions and preferences.

2.3 Security and Fraud Prevention

￮ Detecting, preventing, and responding to fraud, abuse, or suspicious activities.

￮ Protecting both user data and the integrity of our platform.

2.4 Compliance with Legal Obligations

￮ Responding to legal requests or inquiries from regulatory authorities.

￮ Ensuring compliance with relevant data protection laws and industry standards.

3. Information Sharing and Disclosure

MiKii does not sell your personal information to third parties. However, we may share your data in specific circumstances, as outlined below:

3.1 With Your Consent

We may share your information with external parties only when you provide explicit consent.

3.2 Business Partners and Service Providers

We collaborate with third-party partners for services such as infrastructure support, data analysis, payment processing, and marketing optimization. Our partners include Appsflyer and Facebook, who handle data securely to enhance app performance and marketing strategies. All partners are bound by strict confidentiality agreements.

3.3 Legal Compliance and Protection

We may disclose your data when required to comply with legal obligations or respond to lawful requests from government agencies. This also includes protecting the rights, safety, and property of MiKii, its users, or the public.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your personal information may be transferred as part of the transaction. We will continue to protect your data during such transitions.

4. Permissions Required

To ensure the proper functioning of MiKii, we may request access to specific device permissions. These permissions are utilized solely with your explicit consent and can be managed or revoked at any time through your device settings. Below is a detailed explanation of the permissions we may request and their purposes:

￮ Camera Permission: Required to enable the capture of photos or videos for profile updates or content sharing. This permission is activated only when you initiate the use of the camera feature.

￮ Photo Library Permission: Allows you to upload images from your device’s library to personalize your profile or share posts within the app.

￮ Microphone Permission: Necessary for in-app voice calls or audio message recording. This permission is activated only when you initiate a call or recording.

￮ Location Permission: If enabled, this permission assists in providing location-based content recommendations. It is entirely optional and can be adjusted through your device settings.

￮ External Storage Permission: Enables the downloading or saving of content, such as photos or files, related to the app.

￮ Advertising ID Permission: Used to analyze app interactions and optimize marketing strategies, ensuring the delivery of relevant promotions based on your preferences.

5. Your Rights Regarding Personal Information

As a user of MiKii, you are entitled to several rights concerning the personal information we collect and process. These rights empower you to manage and control how your data is handled and protected:

To exercise these rights, please contact us using the details provided in the "Contact Information" section. We may require identity verification to process your request and will respond within the legally defined timeframes.

6. Data Retention

MiKii retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. These purposes include providing services, complying with legal obligations, resolving disputes, or enforcing agreements. Below are the specific retention practices:

Once the retention period ends or the data is no longer required, we will securely delete or anonymize it.

7. Information Security Measures

At MiKii, we prioritize the security of your personal information and have implemented robust measures to protect it from unauthorized access, misuse, or loss. Our comprehensive approach includes:

While we adhere to industry-leading security practices, no system is entirely foolproof. We strongly encourage users to follow security best practices, such as using strong passwords and enabling two-factor authentication, to further safeguard their accounts.

If you suspect unauthorized access or a security breach, please contact us immediately at manna.mbstu.ict@gmail.com for assistance.

8. Compliance with International Privacy Laws

At MiKii, we are committed to complying with privacy laws globally to safeguard your data and ensure your rights are protected. Below is an overview of the key regulations we adhere to:

8.1 GDPR (General Data Protection Regulation)

For users in the European Union (EU) and European Economic Area (EEA), we process personal data in accordance with GDPR. This includes ensuring transparency, security, and providing the right to access, modify, and delete personal information.

8.2 CCPA (California Consumer Privacy Act)

California residents have enhanced privacy rights under the CCPA, including the ability to:

￮ Access and delete personal data.

￮ Opt out of the sale or sharing of their information.

￮ Request a report on whether their data has been sold to third parties.

8.3 PIPEDA (Personal Information Protection and Electronic Documents Act)

We comply with PIPEDA in Canada, ensuring fair collection, use, and disclosure of personal data.

8.4 LGPD (Brazilian General Data Protection Law)

For users in Brazil, we follow LGPD, offering rights such as access, correction, deletion, and portability of personal data.

8.5 VCDPA (Virginia Consumer Data Protection Act)

For users in Virginia, USA, we comply with VCDPA, which grants the following rights:

￮ Access: Request details about the personal data we collect and how it is used.

￮ Correction: Request updates to inaccurate or incomplete information.

￮ Deletion: Request the deletion of personal data, subject to legal exceptions.

￮ Opt-Out: Opt out of the processing of personal data for targeted advertising, sale, or profiling.

￮ Portability: Receive a copy of your data in a transferable format.

8.6 Other Regional Laws

In countries where additional or unique privacy laws apply, we ensure compliance to protect your information.

9. Your Rights Regarding Personal Data

Under global privacy laws, you have the following rights to control your data:

￮ Access: Request to view the personal data we store about you.

￮ Correction: Update incorrect or incomplete information.

￮ Deletion: Request the removal of your data, subject to legal limitations.

￮ Restriction: Limit certain data processing activities.

￮ Portability: Receive your data in a portable format for transfer to another provider.

￮ Objection: Object to processing activities based on legitimate interests.

￮ Withdraw Consent: Revoke consent for data processing at any time.

￮ File a Complaint: Contact your local data protection authority if your privacy rights are not respected.

10. Legal Basis for Data Processing

We process your data lawfully based on the following grounds:

￮ Consent: When required, we will ask for your explicit approval to collect and use your data.

￮ Contractual Obligations: Your data is processed to fulfill our service contracts with you.

￮ Legitimate Interests: We may process data to improve user experience, enhance security, or ensure service reliability.

￮ Legal Compliance: Your data may be processed to meet legal requirements or respond to lawful requests.

￮ Public Interest: We process data when necessary for matters of public concern, such as safety initiatives.

11. CCPA Rights for California Residents

California residents have the following privacy rights under the CCPA:

￮ Right to Know: Request details about the personal data collected, its sources, purposes, and with whom it was shared or sold.

￮ Right to Delete: Request deletion of personal data unless retention is required for legal or security purposes.

￮ Right to Opt-Out: Prevent the sale of your personal data or its use for targeted advertising.

￮ Right to Non-Discrimination: Access services without being penalized for exercising your rights.

￮ Right to Data Sales Information: Request a report on whether your data has been sold to third parties.

￮ Right to Lodge Complaints: If your privacy rights are not respected, you can file a complaint with relevant authorities.

12. Opt-Out Rights

In compliance with GDPR, VCDPA, and other laws, you have the right to opt out of:

￮ Personalized Advertising: Disable targeted ads by adjusting your app settings.

￮ Data Sharing: Prevent your data from being shared for analytics, marketing, or similar purposes.

￮ Consent-Based Processing: Withdraw previously given consent at any time.

￮ Data Analysis: Opt out of your data being used to improve our services or personalize your experience.

13. How to Opt-Out of Data Sharing/Selling

We value your privacy and provide an option to opt out of the sharing or selling of your personal information. To do so, please follow these steps:

a. Send Us an Email: Contact us at manna.mbstu.ict@gmail.com with the subject line “Opt-Out Request.”

b. Provide Necessary Information: In your email, include:

▪ Your account details and related proof.

▪ A clear statement requesting to opt out of data sharing/selling.

We will process your request within 10 business days and confirm once it is completed. Your privacy is important to us, and we are committed to respecting your choices.

14. LGPD Compliance for Brazil

For users in Brazil, we comply with LGPD to protect your personal data and offer the following rights:

￮ Access: Know what personal data we collect and why.

￮ Rectification: Request updates to incorrect or incomplete information.

￮ Deletion: Request removal of personal data where legally applicable.

￮ Information: Learn which entities we share your data with and for what purpose.

￮ Withdraw Consent: Revoke consent for any processing activities.

￮ Objection: Object to processing activities based on legitimate business interests.

￮ Portability: Request a copy of your data in a format suitable for transfer to another provider.

￮ Lodge Complaints: Contact the National Data Protection Authority (ANPD) if your data rights are violated.

15. Children’s Privacy

At MiKii, we are deeply committed to protecting the privacy and safety of children. Our application is not designed for, or directed at, individuals under the age of 18. We do not knowingly or intentionally collect personal information from minors. If we become aware that personal information from a child under 18 has been inadvertently collected, we will take immediate and appropriate action to delete such information from our records.

We encourage parents and guardians to actively monitor their children’s online activities and to educate them about the importance of privacy and safe internet usage. If you believe that a child under 18 has provided us with personal information without parental consent, please contact us immediately at manna.mbstu.ict@gmail.com, and we will promptly address the issue.

16. Updates to This Privacy Policy

MiKii is dedicated to maintaining transparency and ensuring that our Privacy Policy reflects the latest practices and legal requirements. We may periodically revise this policy to accommodate changes in our services, technological advancements, or new regulations.

When significant updates are made, we will notify you through in-app notifications, email, or other communication channels. Where required by law, we will also seek your consent for any material changes. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

Your continued use of MiKii after any updates constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you may discontinue using our services.

17. Data Controller Information

The data controller responsible for managing your personal information in relation to MiKii is Md Khaled Hasan Manna. As the data controller, we oversee the collection, usage, storage, and disclosure of any personal data you provide while using our services.

Our team is committed to ensuring that your data is handled responsibly and in compliance with applicable privacy laws. If you have any questions or concerns about how your personal information is processed, or if you wish to exercise your privacy rights, please feel free to contact us at manna.mbstu.ict@gmail.com.

18. Data Protection Officer (DPO)

To further strengthen our commitment to data protection, MiKii has appointed a dedicated Data Protection Officer (DPO), Md Khaled Hasan Manna. The DPO oversees all aspects of personal data processing, ensuring compliance with privacy laws and safeguarding your rights.

If you have any questions, requests, or concerns regarding the processing of your personal data, or if you would like further information about your privacy rights, please contact our DPO at manna.mbstu.ict@gmail.com.

Address:
3RD FLOOR, TAMEEM SQUARE, 158/E, KEMAL ATATURK AVENUE,
Dhaka - 1213,
Bangladesh (BD)

Our DPO is available to assist you with any privacy-related inquiries and will ensure that your concerns are addressed promptly and effectively.

19. Contact Information

At MiKii, we value your feedback and are here to assist you with any questions, concerns, or requests regarding your privacy. If you need further clarification about this Privacy Policy, wish to exercise your privacy rights, or have any other inquiries, please do not hesitate to reach out to us.

￮ Email: manna.mbstu.ict@gmail.com

You can contact us via:

￮ Email: manna.mbstu.ict@gmail.com

We strive to respond to all inquiries within 10 business days and will work diligently to resolve any issues or concerns you may have.

Thank You for Choosing MiKii

Your trust is the foundation of our commitment to protecting your privacy. At MiKii, we are dedicated to creating a safe, secure, and enjoyable experience for all our users. We continuously strive to uphold the highest standards of data protection and transparency.

Thank you for being a part of the MiKii community. We are honored to serve you and remain steadfast in our mission to safeguard your personal information.